What is AZADEA payment method?
AZADEA accepts all major Credit/Debit Card.
Where does AZADEA ship?
AZADEA ships within selected countries provided at the top left corner of your homepage.
How can I track my order?
As soon as you place your order, you will receive an email to let you know that they are processing your order. They will prepare the order to be packed and shipped to you. Upon dispatch of your order from their warehouse, they will contact you (via email or SMS) with a link to track your order.
Their delivery partners will provide you with the opportunity to choose time and delivery instructions so that you receive your purchase at a time that suits you.
How can I cancel an order?
They are sorry to hear that you want to cancel. As long as your order has not yet been prepared for shipping, you can cancel it immediately by contacting their customer service team as soon as possible.
If the order has already been shipped, they will be able to process a return for you. Once again, simply contact the customer service team and they will guide you through the returns process.
How can I return an order?
They accept returns that are requested within 30 days of receiving your order. Products need to be returned in a new and unused condition with the original packaging and the returns tag still attached to the garment. Due to hygiene reasons underwear, bathing suits, cosmetics and perfumes, are not eligible for return.
What is your refund policy?
They offer you free returns on any order – they want to make returns as easy and as convenient as possible for you.
Once your return has been processed, the full amount excluding the shipping fees will be refunded to your original payment method within 7-10 days, depending on your bank’s policies from the date order is received at AZADEA warehouse. Please note, Cash on Delivery (COD) orders will be refunded by Gift Card only and not in cash.