What payment method do you accept?
Base Blu accepts Visa, Maestro, Mastercard, and PayPal.
Do you ship Internationally?
Yes. Base Blu ships Internationally.
When will my order arrive?
Orders are shipped by the Seller from Monday to Friday from 9: 00-16: 00 hours. Orders placed during the weekend will be processed on the following Monday morning. The delivery of the purchased products occurs within an average of 5 working days for orders from Italy and within 10 working days for all other destinations.
Can I exchange the item?
At the moment they are unable to offer exchanges and replacement of goods.
What is your return policy?
The Customer, who qualifies as a “Consumer”, has the right to withdraw from the contract without giving any reason, within 14 days from the date of purchase. Within 14 days of the notification of withdrawal, the customer must return the product to the Seller in accordance with the terms and conditions.