What payment methods do you accept?
Bdellium Tools accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay, Apple Pay, JCB and PayPal.
How do I calculate the shipping cost?
Please add the items you’d like to purchase to your shopping cart. Proceed to cart and enter destination details to calculate shipping cost.
How come there is no tracking for my international order?
In order to provide the most affordable shipping rates for their customers, tracking is unavailable for UPS Standard (International). Please allow 20 to 30 business days (excluding weekends and holidays) for delivery.
Can I cancel my order?
If you wish to cancel your order, please email customer care immediately at firstname.lastname@example.org.
What is your return policy?
Returns will be honoured within 30 days from the ship date. Please email customer care at email@example.com and request a Return Merchandise Authorization (RMA) number. Buyers are responsible for all return shipping costs. Return shipping & shipping charges will only be reimbursed for shipping errors or defective goods. All returned merchandise must be in original condition, including all packaging materials.