Do you offer free delivery?
They offer free delivery on all orders over £50 for UK & Ireland deliveries. Any orders that are less than £50 will incur a delivery charge of £3.95. They also offer free next day delivery for all orders over £100. Next Day Delivery is valid for all orders placed before 12 noon from Monday - Thursday (excludes public holidays) to UK Mainland. All orders placed after 12 noon will be dispatched on the following working day. Bella Mia cannot be held responsible for late deliveries which are caused by something outside of their control ie. bad weather conditions.
How quickly will I receive my order?
They endeavour to dispatch all orders received before 12pm on the same day (Excluding weekends). Orders placed after 12pm will leave the following day. Please note their office business hours are Monday to Friday 9 am to 5 pm. Great Britain - They use a 48-hour delivery service to UK mainland. They ask customers to wait 3-4 days before contacting them if not delivered. Northern Ireland & Republic of Ireland - They use a 24-hour courier service. They ask customers to wait 2 days before contacting them if not delivered.
What is the payment method?
Bella Mia Boutique accepts Visa Debit, Visa Electron, MasterCard, and PayPal.
Can I return my bespoke/personalizes item?
Please note that they are unable to offer an exchange or refunds on bespoke items or personalised orders. Bespoke ordered products may only be returned if the goods are faulty or were supplied incorrectly.
How long will it be until I receive my refund?
Please allow 10 days for your return to be processed. If you have requested a refund, it will be applied to the original card used to place your order.
