What payment methods do you accept?
Black Tulip Flowers accepts all major Debit & Credit cards.
Where dos Black Tulip Flowers ship?
Black Tulip Flowers ships within the UAE.
Is there a limit to how long my message can be?
Black Tulip Flowers ask that all messages are below 255 characters, to ensure that they fit neatly on our message cards.
How do I amend an order?
To make changes to your order, please email the necessary amendments and your order number to them via firstname.lastname@example.org, or contact them using live chat.
How can I cancel an order?
Orders can be cancelled for a full refund if the cancellation is requested 24 hours in advance of the delivery date and time. If an order has been shipped, shipping fees are non-refundable. In the case of perishables such as flowers, fruits, chocolates, etc., 50 % of the product is also non-refundable.