What payment methods do you accept?
Centre of Excellence accepts all majors of Debit and Credit Cards.
Can I study this course in my country?
Although Centre of Excellence is a UK-based company, their courses can be studied anywhere. They have students all over the world.
How old do you have to be to do a course?
Students must be 16 years of age to register themselves. This is due to issues such as GDPR, storing information on, and marketing to minors (which Centre of Excellence don’t want to do.) However, you can register them under your email address and allow them to do the course through your account, under your parental guidance.
What is your cancellation policy?
Standard 7 days cancellation policy after making the payment for the course only for any course materials that are posted out to the customer. Cancellation must be made in writing by letter. The Customer must also return the Materials as soon as possible and at the Customer’s own cost and risk. When doing so the Customer should state his / her name, address, student registration number, and the reason for cancellation.
I’ve bought a course but it’s not showing in my Learning Centre?
If you purchased the course directly through the Centre of Excellence website, the course should be in the account registered under the email address associated with that particular order. An order confirmation will have been sent to that email address. (If you used PayPal as the payment option you may have a different email address registered with Paypal and you may, therefore, have two Centre of Excellence accounts registered under different email addresses.)