What is the payment method?
Kipling accepts VISA, Mastercard, and American Express.
When will my order be delivered?
Within 3 working days & Overseas: Within a window of 7 calendar days
What happens if I am out when the courier tries to deliver?
The shipment will be returned back to couriers nearest facility, a call will be given again the next day for the delivery.
How long do I have to return my order?
14 days from date of shipment.
My Kipling product has broken, what shall I do?
Please contact them and let them know the details of the purchase, product & the damage (with pictures). They would also appreciate if you could email them all the details to [email protected]
I have just returned my order, will I be refunded?
No, they do not offer refund against any transactions performed on the Kipling website. You can, however, exchange the product within 14 days from the shipment. Unless the exchange is due to a faulty product or an operational lapse from their side, you will be charged for the courier fees.