What is the payment method?
Swarovski accepts all major Credit/Debit Cards.
Where do you deliver?
Swarovski delivers Worldwide.
What is the delivery time?
The goods ordered are normally delivered to the delivery address you provide by their contracted delivery service within 5-7 working days after the working day following your order.
Can I cancel the order?
Yes, you can but to do so please do it within 30 minutes from the receipt of the order confirmation email.
What is the right to cancel the policy?
You can cancel your order within 14 days after receipt of the goods without indicating any reasons.
Can I exchange my purchase?
It is not possible to replace, nor exchange returned products. Unwanted items would need to be returned per their returns policy.
Please place a new online order for the correct product you need.