What payment methods do you accept?
Tiesplanet.com accepts VISA, Mastercard, Maestro, and PayPal.
Do you ship Internationally?
Yes. Tiesplanet.com ships Internationally.
What is your cancellation policy?
Should you wish to cancel your order then please contact their customer service. Where an order is cancelled before it is dispatched they usually aim to process a full refund the same day, or on the following working day for orders placed on Saturday, Sunday or UK Bank Holidays. Where cancellation is requested following the dispatch of the goods a full refund will be processed once the goods have been returned and received by Ties Planet Limited.
What is your return & exchange policy?
Tiesplanet.com offers a 90 days no quibble return policy. They are confident you will be happy with your purchase from Ties Planet. However, you wish to return goods for any reason whatsoever they will gladly provide a refund or exchange with no fuss. All that they ask is that you let them know within 90 days of purchase. Whether you are unhappy with the colour or quality of the item or have simply changed your mind whether aim to process all refunds and exchanges as efficiently as possible.
When will I receive my order?
The standard delivery charge which you paid for them to send the order to you will also be refunded if you contact them within 7 days of receiving your order to arrange a return, then send the goods to them within a further 7 days.