UK ECIG STORE Coupons & Discounts September 2024

UK ECIG STORE accepts all major Debit and Credit cards.

UK ECIG STORE ships within the countries that are available during the checkout process.

Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.

As they all know sometimes there are manufacturing faults in items that stop them from working. They like to make sure that this is resolved with a minimum of fuss and time for their customers. In the unlikely event, your item does stop working there is a 6-month warranty on their products (not including coils and liquids, see below). During this time, they can offer a refund or exchange on faulty items.

If you contact them at the support by phone, email or online chat they can go through any fixes for the item and make sure with you that the item is faulty, they don’t want you to send something back when it may have been accidentally put into sleep mode for example.

Once they have made sure the item was faulty they will then send over the details on how to get the item back to them along with the free returns postage label. The above does not apply to coils and juices as these are perishable items.

If you change your mind about your purchase, please make sure you return it in its original condition and they will exchange or refund it for you. Unless faulty this should be within 14 days of receiving the order. Original condition means in original packaging the item is undamaged and in a sellable condition. Once returned we will refund back to the original purchase method. This includes items purchased in and vape deal or clearance sale.

If you change your mind about your purchase, please make sure you return it in its original condition and they will exchange or refund it for you. Unless faulty this should be within 14 days of receiving the order. Original condition means in original packaging the item is undamaged and in a sellable condition. Once returned they will refund back to the original purchase method. This includes items purchased in and vape deal or clearance sale.

You may cancel any order for Services any time within 7 working days from the day after placing your order, however, you may not cancel once they have started providing any part of such Services to you with your agreement. You may cancel any order for Goods other than audio or video recordings or software at any time within 7 working days from the day after receiving your Goods without liability to them. A working day is any day except Saturday, Sunday and UK public holidays. You may cancel your order by calling them on 020 3475 4885.