Asta Resort Coupons & Discounts April 2024

Asta Resort accepts VISA, Mastercard, AMEX, Union Pay and PayPal.

Asta Resort ships within countries provided during checkout.

Asta Resort uses DHL Express for all orders. They generally, deliver all orders within 3-5 working days. At present, please allow up to 3 days additionally for order processing and handling.

There may be the occasional delay due to Customs Clearance processes which are out of their control.

Due to the volume of orders they receive, no orders can be changed or cancelled after they have been submitted. The policy is in place to ensure they can ship out as quickly as possible. They ask that you take time to ensure your address, size, quantity, colour and any other details are correct.

In the event of accidentally selecting the wrong size, quantity or shipping address, please email them as soon as possible at hello@astaresort.com with your situation and they may be able to edit your order in time before dispatch begins for the day, although they cannot guarantee this.

In the event that you’ve entered the wrong address and they are unable to update it in time, you will need to contact the shipping provider (such as DHL or Australia Post) to update it. They will provide you with the tracking details, and then you can contact them.

If your return is approved and you have selected the store credit option, they will issue you with a gift card code via email. You can use this code at checkout at any time, with no expiry. The store credit will be sent to the email address that was used to process the original order.

Asta Resort cannot take responsibility for courier delays once an order leaves their warehouse. Unfortunately, shipping delays are out of their control and a common occurrence in today’s world. They do not make your order eligible for a refund. Please take this into consideration when purchasing your items.

In the unlikely event your order arrives faulty or damaged, please contact them at hello@astaresort.com and they will resolve this as soon as possible. They may request photos of the garments to ensure they are in fact, faulty. Taking a few photos ahead of time will usually mean that they can resolve the issue sooner. They reserve the right to determine a genuine fault or damage to the garment.

They want you to adore your Asta Resort pieces, they offer returns on all full-priced items for store credit only, provided that.
* Items are returned within 14 days of delivery.

* The item is returned unworn, undamaged, in all original packaging with all tags still attached.

* The item was not purchased on sale (including promotional offers). Sale items are final and cannot be returned or exchanged unless the item is faulty.

* Return shipping costs are covered by the customer.

They endeavour to process all returns within 3 business days of receiving the item - often faster.  You will receive an email to the same email address you used to place the order, within 3 business days. If you have opted for the store credit option, you will receive the code in an email (please check spam mail in case it lands there) If you have opted for an exchange you will be notified by email of your new tracking number. If your return has been rejected you will receive an email and they will always provide a reason or request for more information.

Please email them at hello@astaresort.com and they will do their best to look into it and help.