What is the payment method?
PrettyLittleThing accept VISA, Mastercard, Discover Card, Diners Club, and Maestro.
Where does PrettyLittleThing ship?
PrettyLittleThing ships within the country only.
Can I cancel my order?
To make sure you receive your items as quickly as possible, PrettyLittleThing start processing your order as soon as they receive it. This means that once your order has been placed, you will be unable to cancel it.
What is the return policy?
Items must be returned within 28 days of receiving your order and also must be unworn and unwashed. Beauty lines and pierced jewellery cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returns if the hygiene seal has not been removed. Items must have all tags attached. Beauty products and accessories cannot be returned.
Does PrettyLittleThing provide refund for the shipping charges?
Unfortunately, PrettyLittleThing does not refund postage/shipping charges.