What payment methods do you accept?
Cartlow accepts all majors of Debit and Credit Cards.
Where does Cartlow deliver?
Cartlow delivers to countries that are available during the checkout process.
How much does shipping cost?
Shipping costs are calculated during the checkout process.
How do I return an item?
Please ensure that you comply with their return policy available on www.cartlow.com/retunpolicy before initiating a return. To return an item: Visit the ‘my orders’ page on your account. Choose the order that includes the item you would like to return. From the dropdown menu at the top right corner, choose ‘Create Dispute’. Select a reason for your return from the drop-down menu. You may also explain the reason for the return in the ‘message’ section. Select the item in your order that you would like to return and Create a Dispute.
How will my refund be issued?
They will issue a refund to you depending on the method you used for payment as follows: If you paid by cash on delivery, they will issue a refund to your wallet. If you paid by credit/debit card, you can choose to have a refund by credit/debit card or to your wallet. A refund will be issued post-inspection at their end.