A refund may only be made in the same currency and country / region as the original purchase. All merchandise must be in perfect saleable condition. For fragrance returns, the wrapping and/ or packaging with stickers and adhesive labels must remain sealed, unopened, and not tampered with for an exchange or refund to be accepted. Any fragrance purchases with customized engraved bottles are not eligible for exchange or refund. For watches or jewelry returns, the complete product must be returned, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.
PayPal purchases may only be exchanged or returned for a full refund at their online store, within thirty (30) days of the original purchase date, and when accompanied by the original sales receipt.
A refund may only be made in the same currency and country / region as the original purchase. All merchandise must be in perfect saleable condition. For fragrance returns, the wrapping and/ or packaging with stickers and adhesive labels must remain sealed, unopened, and not tampered with for an exchange or refund to be accepted. Any fragrance purchases with customized engraved bottles are not eligible for exchange or refund. For watches or jewelry returns, the complete product must be returned, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.
Merchandise in perfect saleable condition will be accepted for exchange in any freestanding Louis Vuitton store around the world, excluding Brazil, China, Colombia, the Dominican Republic, India, Jordan, Kazakhstan, Korea, Lebanon, Mexico, Russia, Thailand, Taiwan, Turkey, Ukraine and Vietnam.
Exports: Clients planning to export items are solely responsible for complying with all applicable laws in connection with such exports.
