What is the payment method?
The Conran Shop accepts all major Debit & Credit Card.
Where does The Conran Shop ship?
The Conran Shop ships Worldwide.
How long will my delivery take?
Furniture and other large items held in stock are typically delivered in 8-10 working days if the delivery address is within the M25. Outside the M25, the delivery may take 14-21 working days.
How do I cancel my order?
Order cancellations must be made in writing to Customer Services at firstname.lastname@example.org quoting your order number. In this case, they will provide a full refund, but you must return the cancelled items to them. If they do not receive the cancelled items back, they may arrange to collect them from you at your cost.
What is The Conran Shop return policy?
If you are not completely satisfied with any items purchased, you can return them to them within 28 days of delivery for a full refund or exchange in accordance with their Returns Policy. This does not affect cancellations or your statutory rights.
What if my item is too large to post?
If your items are too large to return by their delivery partner, please contact them by emailing email@example.com to arrange a courier collection.