What are The Dyslexia Shop payment methods?
The Dyslexia Shop accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does The Dyslexia Shop ship?
The Dyslexia Shop ships Worldwide.
Is there a right to cancel and return the Goods?
Your rights are determined by the Consumer Protection (Distance Selling) Regulations 2000.
After the products have been delivered to you, you have 14 working days to examine the goods.
Subject to exceptions specified in section 6.7, 6.8 and 6.9, you have the right to cancel your contract with them at any time during the first 14 working days, commencing on the date after the delivery of the products.
What about the warranties?
The products sold on the site comply with the statutory legal requirements and relevant safety standards of the United Kingdom. They therefore cannot guarantee that any product is compliant with legal or health & safety regulations that apply outside the United Kingdom. This does not apply for faults that are caused by accident, neglect, misuse, or when the instructions of the product have not been followed.
Can I return a faulty item?
If your product develops a fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it. Please disable any security features and remove your personal data.