They are sorry to hear that you are not satisfied with their service and will do their utmost to make it up to you where possible. All complaints should be made in writing and sent to:
Head of Customer Service,
UKSoccershop,
42 Mote Hill,
Hamilton,
ML3 6EF,
United Kingdom,
All complaints will be responded to within 10 working days.
Please provide as much information as you can when making your complaint to allow us to deal with it in the most efficient manner. Please ensure you provide your order number and full contact details, including your email address. Please also provide suggestions as to how they can make things up to you. All reasonable suggestions will be considered, where appropriate.